Frequently Asked Questions (FAQ)

Flowers last from 3 to 10 days, but, of course, it depends on the flower care, conditions including temperature, drafts, and the type of flowers. The red roses and chrysamthemums last the longest, while garden roses and generally fragrant flowers last the least. All our bouquets and arrangements come with detailed flower care instructions, which will keep the flowers fresh for a long time.

Are your flowers fresh?

We receive supplies 4 times a week. 3 times per week roses and 2 times per week other flowers.

Storage - we store flowers in 2 different cool rooms at different temperature for each type of flowers.

We have the best florists in town that are training to maintain top quality and freshness.

Where do you get your flowers from?

We bring different types of flowers from different countries. For example, we get exotic flowers from Holland, such as lisianthus, freesia, orchid, as well as lily, chrysanthemum, rose and many others. We get single-headed roses mainly from Ecuador. We import spray (multi-headed, branched) roses, limonium and gypsophila from Kenya. Georgian farmers supply us with seasonal flowers, for example, tulips, lilacs, sunflowers, etc.

Sender’s name never gets revealed, even if the order is not marked “send anonymously”.

Can I order a delivery without providing the exact address?

Yes, we will contact the recipient and deliver the order.

Yes, upon successful placement of the order you will get an email. If the credit card/Paypal method to pay is chosen, only the successfully paid orders are placed.

Will I get a delivery confirmation?

Yes, upon the successful delivery of the order you will get an email.

Will I see the order of the flower bouquet?

Yes, we will send a photo of flowers before they are off for the delivery.

Yes, you can place an order on the website with the self-pickup service. There you indicate the desired pick-up time.

Can you deliver my personal gift with the flowers?

We could pick your gift up on the way - this needs to be agreed in advance (the delivery time and the fee will increase). Or, you can bring it to the store a day ahead of the delivery and the gift will be delivered with the flowers.

We do. An invoice gets sent to you automatically upon placing an order in our system and zednadebi needs to be requested from the manager.

What currency do I pay in?

Our prices are stated in Gel, converted for convenience into either EURO or USD (select the currency you need on the storefront);

It will be deducted from your bank account in the currency of the account;

The amount could be different from the one on the site as the site’s conversion rate and your bank’s conversion rates might differ.

We manage our stock daily on the storefront, close what is not available and open what we are expecting to receive. However, flower suppliers can be unpredictable, they could arrive late or damaged and we could rund out earlier than expected.

Yes, we have Dutch garden roses (Garden Rose), peony-like roses that have an amazing fragrance. The roses imported from Ecuador are also of the Dutch variety. The rose grown in Holland itself is not tall due to natural conditions, it is quite tender and relatively less durable than the rose grown in Ecuador. However, the beauty of Dutch roses really oppresses other breeds.

Why are flowers expensive in Georgia?

Georgia, being a small country, does not import a lot of flowers, so does not get any bulk discounts. Also, there is only one way to get flowers into Georgia, by the airplane, which is the most expensive transportation in the world.