- T hese Terms and Conditions are legally binding Agreement between Lovely Roses LLC (ID 405108146) (hereinafter "Lovely") and all users who purchase goods and services from "Lovely" or use website lovelyroses.ge (hereinafter "User"). By using this website, the "User" confirms that they agree to these terms and conditions.
- Article 1. Website and its services
- 1.1. lovelyroses.ge is the official website of "Lovely's" flower shop "Lovely Roses", where “Users” can buy and pay for flower bouquets, flower arrangements and additional gifts online.
- 1.2. By using “Lovely’s” services and/or using the website lovelyroses.ge, "Users" declare their consent to receive SMS messages and/or e-mails related to the status of the order placed on lovelyroses.ge or sent to "Lovely" and news, including advertising messages, etc.
- Article 2. Privacy Policy
- 2.1. "Lovely" is responsible for the security of the personal information provided by "User" to "Lovely", in accordance with these terms and conditions;
- 2.2. "Lovely" is entitled to process all the information / documentation in accordance with the legislation of Georgia, which is transmitted by “User” to “Lovely” through this website and/or with the representative of "Lovely" through other communication channels (phone call, correspondence in social networks, e-mail, WhatsApp, Viber, Telegram, etc.)
- 2.3. "Lovely" is authorized to process the personal data of the "User" according to subsection "d" of paragraph 2 of the Law on Personal Data Protection of Georgia;
- 2.4. The purposes of processing the personal data of the "User" are:
- 2.4.1. informing "User" about the status of the order placed by them;
- 2.4.2. providing information to "User" about "Lovely’s" offers and news;
- 2.4.3. Conduct direct marketing and other marketing and/or PR campaigns;
- 2.4.4. production of statistical data;
- 2.4.5. development of "Lovely’s" products, services and website;
- 2.4.6. making and managing payments on the website;
- 2.4.7. all purposes not prohibited by law that are relevant to the flower trade;
- 2.5. "Lovely" is authorized to share the personal data of the "User" if it is required by law and/or in legal disputes in defense of own interests, and/or as a result of a reorganizing, merging, or selling the company.
- Article 3. Intellectual rights
- 3.1. The website lovelyroses.ge, its software, photos of the products on the website, description, services, as well as the name "Lovely Roses", its logotype, and the text material used on the website are the property of "Lovely" and are protected by the laws of Georgia;
- 3.2. "User" is authorized to use the list specified in section 3.1. for personal use only;
- 3.3. "User" has no right to change, process, translate, sell, and/or use for remunerative purposes the list given in section 3.1. and/or distribute its copies, remove the brand mark, logo or name.
- Article 4. Order placement and refund
- 4.1. "User" is responsible for the correctness of the order details placed by them on lovelyroses.ge and/or provided to "Lovely" through other communication channels, including the correctness of the “User’s” and recipient's contact details and the recipient's address;
- 4.2. “Lovely” has the right to contact the recipient to confirm the address. In case of the “User’s” request, "Lovely" will not disclose the “User’s” personal information, except for the cases stipulated by the law;
- 4.3. Since flowers are perishable products, "Lovely" is not obliged to refund to "User" the payment that "User" has paid for the purchase of "Lovely’s" products, if the flower stems for the bouquet/composition purchased by "User" have already been cut and/or the service has been fully performed;
- 4.4. If the cancellation of the order is made by the "User" in agreement with "Lovely" before cutting the flower stems for the bouquet/composition, "Lovely" is obliged to return to the "User" the cost of the canceled order within 7 (seven) business days from the date of cancellation.
- Article 5. Transitional Provisions
- 5.1. No clause or part of these Terms and Conditions shall be invalid will invalidate the remaining clauses and/or parts of the Terms and Conditions;
- 5.2. The place of fulfillment of the present conditions is the legal address of “Lovely”.
